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wantboost

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Posts: 59
Reply with quote  #1 
I have fairly new tenants . Wondering if you guys send card or gift to yours??
LLinVA

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Posts: 465
Reply with quote  #2 
No. It can set the wrong tone for some which can create problems down the road with them trying to take advantage of your generosity.
wantboost

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Posts: 59
Reply with quote  #3 
Quote:
Originally Posted by LLinVA
No. It can set the wrong tone for some which can create problems down the road with them trying to take advantage of your generosity.
Anonymous

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Posts: 42
Reply with quote  #4 
I sent a card. They sent me one as well in fact they probably sent theirs before I sent mine
OHlandlord

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Posts: 3,798
Reply with quote  #5 
Neither.  They aren't friends or family. They are tenants - part of my business.  I tell them Merry Christmas when they pay December's rent and Happy New Year when they pay January's.  I don't want them thinking of me as a friend.  And I don't friend any tenant on social media for the same reason.  I want my relationship with them to stay professional.
Anonymous

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Posts: 42
Reply with quote  #6 
Like i responded previously, i sent a card just as they sent me one.  Sending a card doesn't cloud the relationship you have, I feel.  Just as my Accountant sent me one, as i am their client.  It is just good customer service and PR.
OHlandlord

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Posts: 3,798
Reply with quote  #7 
Perhaps.  But that would cost me hundreds of dollars to send them all cards.  I'd rather use that money for repairs or upgrades, than waste it on cards that everyone throws away.
Anonymous

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Posts: 42
Reply with quote  #8 
If you look at the question the person was posting the referencing that have one tenant
LocalHero

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Posts: 13
Reply with quote  #9 
I send a text just as I do with many of my friends.   I like to keep a friendly relationship with my tenants but I don't make any of them my friends (at least not so far).  If we have a problem/disagreement of some kind, it becomes real clear to them that I treat our lease agreement as a business relationship.  
    
I'd rather deal with everyone in life on a friendly basis if possible.  I think issues are more likely to be worked out reasonably and with both parties satisfied with the result that way.  It doesn't always work of course and I've had my share of unhappy lease endings but I still think it's better this way.    I self manage but only have 7 doors... I wouldn't be sending out texts if I had a hundred tenants, but I wouldn't be self managing either.
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