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Wilson_83

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Posts: 3
Reply with quote  #1 
Hi Everyone. I'm new to the forum and happy to be a part of the community. Here's my issue, The management company sent out a plumber on two separate occasions to inspect issues with the tank-less water heater. Issue was fixed according to them and then about 2 weeks later they notify me that there was a flood that caused damage to the kitchen cabinets because of the water heater. They are charging me for the new kitchen cabinets to be replaced($1800). I refuse Should I have to pay because the plumber was out there twice according to them. Shouldn't the plumber be responsible in some way?

Thanks for any advice!

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Wilson Quiroz
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wilson.quiroz@ushadvisors.com
813.786.0657
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AccidentalRental

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Posts: 170
Reply with quote  #2 
Welcome to the forum!

Are you the owner of a condo?  Is this your PM company that repaired your water heater or the association's PM company?  Is the damaged kitchen below your water heater?  Did your tenant notice any water leaking from the water heater?

I think we're going to need some more info but on the surface this sounds a little suspect.  How does a tankless water heater cause so much water damage that it destroys cabinets?  It doesn't store water so it would have to have been "running" for a long time.  Your tenant would have heard it running and hopefully called you.  Do they have proof that your water heater caused the damage or are they just assuming because they worked on yours recently?

One recourse is to kick the claim over to your insurance.  They will do the fighting for you.  They will investigate the source of the damage to determine liability.  The downside is they can raise your rates going forward or worse, kick you off their policy if you have too many claims.

Give us more details so we can help point you in the right direction.  

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Wilson_83

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Posts: 3
Reply with quote  #3 
Hi Sorry for the lack of information. Yes, I own the duplex. It is the pm company I've been using for over a year that repaired the water heater. The water heater is located under the kitchen sink cabinet. They are saying it was leaking which caused all the water damage to the cabinet. I don't believe they have proof. They sent out someone to work on the heater because it wasn't heating properly according to the tenant but the plumber said it was working fine when they went. 

I rather not make a claim to avoid an increase in the rates. 

Thanks again for any help!

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Wilson Quiroz
Health Insurance
wilson.quiroz@ushadvisors.com
813.786.0657
linkedin.com/in/wilsonq


LLinVA

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Posts: 505
Reply with quote  #4 
It sounds like nothing was an issue then a leak happened, which is normal. Leaks happen, there is no way around it. It's a good idea to put a leak detector near any high risk spots such as water heaters, washing machines, etc. so that you can find out sooner rather than later that you have a leak. But it doesn't sound like anyone was negligent in this case. I also would avoid insurance and just pay out of pocket if at all possible.
OHlandlord

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Posts: 3,809
Reply with quote  #5 
Word from a frugal landlord - why do $1800 of cabinets need to be replaced because of a leak under the kitchen sink (in the sink base cabinet)?  Couldn't they just replace the board under the sink?  Or just replace that one cabinet?  I don't understand why the damage is so high?  We have leaks under sinks all the time.  Sometimes a tenant notices it, sometimes not until there's damage.  We can usually cut out the bottom of the cabinet, nail a ledge strip around the back & sides (glue it in the front so it doesn't show), then drop in another board.  Caulk and line with shelf paper.  Good as new.  I'd question why it costs $1800.
Wilson_83

Registered:
Posts: 3
Reply with quote  #6 
Thanks OHlandlord and LLinVA, both great points I didn't even think about. Still pretty new to this. I'm going to question the repairs and have leak detectors installed asap. Worst case scenario after I question the repairs I think I'm going to seek legal counsel. 
__________________
Wilson Quiroz
Health Insurance
wilson.quiroz@ushadvisors.com
813.786.0657
linkedin.com/in/wilsonq


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