Start your membership account today...  Access to credit reports, 100's of rental specific forms, agreements, letters, checklists, how-to articles, guides, expert advice and much more!  Even a FREE, 3-day trial!

Not a Member?
Get a Free Trial Membership

  Get FREE Stuff! Run Credit Report Rental Forms  Shop & Buy Forms!  Advertise Your Rental Customer Care

Welcome to Landlord.com's Discussion Forum
Sign up Latest Topics
 
 
 


Reply
  Author   Comment  
jtf945

Registered:
Posts: 27
Reply with quote  #1 
I sent out the check refunding the security deposit and a month went by and the check was not cashed.  I reached out to the tenant and they reached out to their bank long story short the check was returned to the tenant uncashed but the tenant never received it.  Tenant is now asking for a replacement check should I send the check less a stop payment fee or just eat that cost and re-issue a check for the full amount.  The stop payment fee is $35.00  
LLinVA

Registered:
Posts: 393
Reply with quote  #2 
If they have the check and it wasn't processed, why can't they just deposit it now?
jtf945

Registered:
Posts: 27
Reply with quote  #3 
They don't have the check the tenant says she has had a problem receiving her mail and she assumes the check that the bank sent back to her is lost.  She asked me to issue another . . .
AccidentalRental

Registered:
Posts: 111
Reply with quote  #4 
I have charged the stop payment fee but only because I always send it certified (which I recommend you do to avoid this in the future).  I have a record saying it was delivered.  If they want another one, it's on them.

In this case, I would give the tenant the benefit of the doubt and move on.  Stop payment and send another check (certified mail).  It's just another expense of being a landlord.

__________________
AccidentalRental - A profitable resource for new landlords

jtf945

Registered:
Posts: 27
Reply with quote  #5 
The check was sent certified the tenant received it and the tenants bank for some unknow reason returned the check to the tenant.  Somewhere along the line the check was lost and the tenant never received it, in fact the tenant didn't even know the check had not been deposited into her account only when I emailed her asking if there was a problem and why had it not been cashed out.  I am going to stop payment today and issue a new check . . .
AccidentalRental

Registered:
Posts: 111
Reply with quote  #6 
Sorry. My mistake. I misunderstood.

I would inform my tenant that I can reissue a check but they will have to pay the Stop Payment fee.

__________________
AccidentalRental - A profitable resource for new landlords

markaweaver

Registered:
Posts: 4
Reply with quote  #7 
We need more info. Why did bank not deposit? Did you write it in red ink? Almost sounds like the post office screwed up. Make them pay the $35. On the other hand, the advice that this is just another landlord expense seems wise. Sounds like the tenant is innocent/victim here, as well as you.
__________________
Mark A Weaver
jtf945

Registered:
Posts: 27
Reply with quote  #8 
I finally got the check back and I in fact wrote the verbiage incorrectly.  Never done that before and the tenant didn't catch it till I emailed them that it hadn't been cashed out.  So I rewrote a check got the original back so no fees for anyone.  The 2nd check was sent the same as the first check "certified" which took a week to go 100 miles yet I can order a TV on Amazon and have it in three days shipped from GA to DE, go figure . . .
AccidentalRental

Registered:
Posts: 111
Reply with quote  #9 
Glad to hear it worked out!
__________________
AccidentalRental - A profitable resource for new landlords

Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.

Apartment Finders > > Member Log-in > Free Trial Offer > Free E-newsletter > Customer Service > Get Free Stuff! > Run Credit Report > Rental Forms > Vacancy Center > Do-it-yourself > Evicting Your Tenant > Foreclosure Resources > Landlord Discussion Board > Income Tax Resources > Information Center > Join Landlord.com > Landlord Law > Library > Multi-family > Professional Advice > Rental & Property Mgmt > Rent Collection > Repair & Maintenance > Security Deposit > Software Center > Tenant Screening > Vacation Homes > What's New > Rental Agreements > Free Leases > Inside Our E-store > > Security Deposits > > Landlord Daily News > Rental Agreements >
LandscapingSanJose.net Resources: Cleaner Sunshine coast