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noblerare

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Posts: 4
Reply with quote  #1 
We are located in Honolulu, Hawaii, USA. I just had a couple move in to my property about five weeks ago and initially everything was okay.

Then, for the last two weeks, the wife has constantly been blasting me with requests to fix/replace parts of the property. They bought a $1500 fridge on their own, replaced my old fridge, and asked that I reimburse them without a receipt. They have asked to replace the blinds, washer, dryer, dishwasher, microwave, bathroom mirror, windows in the rooms, various latches on the balcony slider door, etc.. None of these things are actually broken. They are old but working. There are other cases in which the wife will demand a completely new item (e.g. washer) when just a fix would suffice.

I have sent my handyman over there to inspect and have actually acquiesced to her requests on a few of the smaller items. However, the handyman told me that the couple is complaining about everything about the house.

So, I have two questions:

1) To what extent am I legally responsible for fixing/replacing everything they ask me to, even though they are not broken?

2) This couple has been a headache to deal with so what are the ways I can legally evict them from the property?

Thanks for the help.
AccidentalRental

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Posts: 147
Reply with quote  #2 
Sorry to hear.  These people are looking for you to subsidize their housing costs. 

To answer your first question, you are not obligated to make upgrades.  You are required to keep things in the working condition in which they first found them (and you advertised them).  Repair anything that legitimately needs it.  Politely tell them that you are not going to upgrade anything because that is the condition of the property they rented.  If they want upgrades, you will have to upgrade their rent.

Did they throw away your fridge?  Did you agree to this?  It should have been clear (in writing ideally) that the cost of the fridge is on them and then can either keep it or replace the old one when they leave (whichever you agreed).

HI Eviction

I'm not familiar with HI landlord-tenant laws but you can check out Landlordology for a summary of the most important laws.  None of this sounds like it rises to a breach of the lease though.  You might be stuck until the end of the lease.

Good luck!


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LLinVA

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Posts: 467
Reply with quote  #3 
If anything, you should be demanding your old refrigerator or compensation for it. If it was in perfect working condition, they have no right to dispose of your property without prior agreement. And they are out of their minds if they think you need to reimburse them for a new one, especially without a receipt. 

You don't do a thing you don't want to do unless it is legitimately needed to keep the property in the same condition it was in when they started renting it. They can make some reasonable requests and you may decide to go ahead with them if you were thinking about doing them anyway or knew it wasn't as good as it should, but that's entirely up to you.
Anonymous

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Posts: 42
Reply with quote  #4 
I agree with the other responses.

I'm so sorry you got nightmare tenants. You should make it clear to them in writing about them removing your refrigerator , that could be considered theft some sort of word terminology along those lines and hopefully make them think and make them a bit nervous. Also make it clear that they will either have to pay for a replacement refrigerator when they leave to your satisfaction or leave the fridge that they purchased. I'd also be Leary of them purposely damaging something just so you'll replace it I wouldn't put it past somebody especially like these people to do that. Read your lease make a photo copy and highlight portions of the lease that pertain to what they're asking and doing and send it to them
SHAY

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Posts: 1
Reply with quote  #5 
Offer them the happy clause. 
Maxmillian

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Posts: 45
Reply with quote  #6 
This points out how important initial screening is .Get rid of these people asap. Next time check references and get credit reports  Rent only to people you really  want to put in your property   Study  your market..Let the place sit empty( if you have to) until the right person applies. Making the payments hurts but if the place is desirable and the rent fair ,you wont have to wait long    
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BillHoo

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Posts: 60
Reply with quote  #7 
All my leases stipulate no changes to the property including fixtures, appliances and furnishings without written permission by the landlord.

Any approved upgrades will be paid for at the tenants expense.

Any approved fixtures or appliances will become property of he landlord.

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Bill_H
BillHoo

Registered:
Posts: 60
Reply with quote  #8 
Also, did you go thru a walk-thru with the tenant before they signed the lease?

I go thru and demonstrate serviceability with all the appliances before we sign the lease.

I also take photos of everything and serial number plates and append that to the back of the lease.

A tenant once moved out and a cheese drawer was missing from the fridge.  Cost me $45 to replace as the refrigerator was old and I honestly was not sure that the drawer was in there when they moved in.  Since then, I take pics of stove racks and burners, microwave turntables, closet shelves, bathroom towel racks, etc.





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Bill_H
Maxmillian

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Posts: 45
Reply with quote  #9 
Screening is the key to  success. Select good people and the problems disappear.
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