Registered: 1389232909 Posts: 1
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Hi there -- Has any landlords here ever had to deal with urgent repairs while out of town? I have just one townhouse that's rented out, and my fear is that while I'm on vacation, something like the water heater will give out, or a pipe bursts.
How have you guys dealt with these issues in the past? Are there any services/tips/advice you'd recommend? Thank you for your help! Tina
Registered: 1518136191 Posts: 3
Reply with quote #2
Post is old but here goes...
You should have a list of realiable handymen and contractors to contact in the event of an issue at any given time. In town or not. Today alone I had two calls from LL's. One was out of town and the other out of state. Simple calls. Gave me the tenants phone numbers so I could meet up to fix the shower and well pump. Within hours both were repaired. Both LL's are regular customers so I'll wait a week or so to be reimbursed for labor/materials. Even if you typically do nearly all work yourself you should have a list of fallback numbers in case. Call them for small jobs. See if they are reasonable with pricing and are prompt and do good work. Talk to neighbors who own their own homes or other LL's and ask to see who they use or see the work they've done. Maybe they'll even be up for some side work. All of the work I get is word of mouth. I do electrical, plumbing, heating. Allot of the time I'm told that contractors tell them to "bugger off" because the heating system is too old, it's too much trouble to run electric to a room. Many a time contractors don't even bother to return calls... That's insulting. Then there are contractors who won't do calls after hours, even if it would only mean pushing a reset button on a heater so the family doesn't freeze and pipes don't break during the night. Emergency calls take priority. Water, sewer, heating, electrical. I don't do perdy work like sheetrocking and painting. I can but am too busy. The idea is get whatever working so people have the necessities. Making it perdy can wait. As other jobs can wait. A contractor takes the time to call/text you to reschedule, as I often have to do that is a good sign. Again, emergencies take priority.
Registered: 1472494503 Posts: 309
Reply with quote #3
Post is four years old, but still good info.
Definitely have a backup plan as described. Have contacts for at least three plumbers, three electricians, three HVAC companies, three locksmiths, etc. You will need some of this stuff even when you are in town.