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jensaks

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Posts: 5
Reply with quote  #1 

We have a recommendation from a good tenant re: a new prospective tenant. I did a credit/background check (TransUnion Smart Move).  The report came back "low accept"...his account balances are too high in proportion to credit limits, too many serious derogatory items/delinquency.  Most concerning to me is the report that he has one Class A violation (conviction) for "theft of services" against him back in 2011.  I don't know what that is, exactly, and it's been some time, but we are thinking he's not ideal.  
So now the question is, how do you turn someone down (nicely).  His lease is ending and he needs to find a place to move to, but I think we're going to keep looking.
Jennifer

 

dishrodger

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Posts: 313
Reply with quote  #2 
just tell him you found someone better suited to your need
LLinVA

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Posts: 160
Reply with quote  #3 
Saying you found someone more qualified is usually safest because they can't ask for details and it lets them down easily. 

If you ever state that credit had anything to do with it, you have to provide a specific letter saying exactly what you had issues with and who they can contact to address those issues if they are not accurate (i.e. we require a credit score of 700 and your report listed a score of 530, your report listed 7 accounts in collections, etc.). 

It also sounds like you may want to look into better reports. Just make sure you are getting all the detail you need (an actual credit score, not just the company's made-up scale of rentability, the actual legal violation, etc.). 

I am guessing the theft of service means he hired someone to do something (handyman, lawn care, or some other service) and just never paid them. 
jensaks

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Posts: 5
Reply with quote  #4 
Thank you!  Yes, I think this is right.  
And, connected to this topic...what reporting agency do you use for credit and background checks?  We've had steady tenants for the last 3-4 years, and I believe before we filled those two units we used a different agency, but I can't find them anymore.  

LLinVA

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Posts: 160
Reply with quote  #5 
We use TenantBackgroundSearch.com. Their reports are clearer than others we tried, and you get it all for $30, so you only have to charge $35 application fee per adult.
jensaks

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Posts: 5
Reply with quote  #6 
Thank you!!
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