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smurfette100

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Posts: 5
Reply with quote  #1 
Hi - We're planning to charge our renters for the carpet that they stained. The carpet is 4.5 years old, but unit has only been rented for the last 1.5 years (we lived there the rest of the time). Renters had a 12 month lease.

Photo is located here:
https://docs.google.com/open?id=0B378coXeR2c2aHFyRlptam5EU3c

The carpet didn't have any stains on it prior to them moving in. I know that "minor" stains are considered normal wear and tear, but there are so many little stains here conglomerated into one area, I don't consider this minor.

The renters took it upon themselves to clean the carpet before they left and this photo was taken after they cleaned it. Also, they likely walked on the carpet with their shoes on as near the kitchen, the carpet turned a dark brown. Yuk!

It took us 2 hours to get these stains out and we are planning to charge them for the 2 hours, plus carpet cleaner.

Do you agree with our assessment?

Thank you so much for your opinion!

OHlandlord

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Posts: 3,814
Reply with quote  #2 

I see a little dirt, but no major stains.  No red juice drink, no burn holes, no bleach spots, etc.  Charge them for the carpet cleaning only.  The carpet was already almost 5 yrs old (doesn't matter who lived there).  Once it reaches that age, it is fully depreciated and has no value.  If you didn't tell them they were required to remove their shoes, they are free to leave them on.  It is perfectly legal to wear shoes in a unit.   (A tenant is free to do any normal legal activity in a unit unless you prohibit it.) 

smurfette100

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Posts: 5
Reply with quote  #3 
Thanks for the information and advice. We had planned on charging them $50 (2 hours @ $25 per hour - our cleaning fee) + cost of the cleaner - $4.76.

We will be adding no walking on the carpet with your shoes on to the rules. We told them that when they moved in, but not in writing.

A few of the stains didn't come out after we went over them 5 times. If I understand correctly, unless we replace the carpet, the cleaning fee is all we can charge, correct?

Thanks again!


Marytmary1978

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Posts: 445
Reply with quote  #4 

Call in Stanley steamer or other pro.  Belive me, they do a better job than the rental carpet cleaners.

vikismith

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Posts: 2
Reply with quote  #5 
I see some little black stains on it. But you can remove it just by any cleaning solutions, you can also use hot water with vinegar and detergent. So i think there is no need to be charged for carpet cleaning.
Anderson0

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Posts: 5
Reply with quote  #6 
Guy's today i join this comunity and i want to say that there is no doubt that carpet is essential need of every house. When your carpets are clean and your cushions are straight, the house looks great. As one of the biggest investments in your home, one of the key factors in maintaining a fresh, healthy indoor environment and a key factor in creating a home that is welcoming to visitors.and carpets also need its cleaning and damage from water damages and others in this purpose we give excellent services to our customers
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OHlandlord

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Posts: 3,814
Reply with quote  #7 
Carpet is essential?!???  I guess my 1890's Victorian is in trouble since it only has hardwoord floors throughout!  (Carpet is not essential!!!)

And if all it takes is straight cushions and a clean carpet, I guess we can ignore the trash they haven't taken out for 6 weeks, the months of dust they haven't wiped, the filthy tub, sink, and toilet, and the piles of dog stuff all over the yard!
skrieger

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Posts: 143
Reply with quote  #8 
We are eliminating all carpets from our rental units.  New carpets never last 5 years and are always a hassle when tenants leave (i.e., this post).  If the tenants want carpet they can go buy one. Get rid of carpet except your own home.
josephjohn00

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Posts: 2
Reply with quote  #9 
Nice post.... thanks
drakejohnson

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Posts: 6
Reply with quote  #10 
You're welcome! Thanks for the input and feedback!
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